Terms of Service for Koyo / JTEKT Bearing Supply

The buyer is responsible for providing the complete Koyo / JTEKT part number, including all suffixes, and the bearing position on the shaft. Supply is matched to the reference the buyer confirms, not to dimensions alone.

2.1 Information the buyer provides

1. Equipment modelGearbox, drive or machine the bearing serves
2. Full part numberIncluding seal, clearance and configuration suffixes
3. Bearing positionDrive end / non-drive end, floating / locating
4. Mounting partsAdapter sleeve or housing reference, if required
5. Quantity & dateQuantity per line and required delivery date
6. DestinationDestination country and postal code

2.2 Incomplete references

Where a maintenance list shows only a shortened stock code or a missing suffix, the buyer attaches a clear photo of the bearing markings and states which items remain to be confirmed. Identification is completed before a quotation is issued.

2.3 Alternatives and technical changes

Any alternative part number is listed separately from the requested reference and is supplied only if the buyer accepts it. Any technical change to configuration, suffix or assembly requires the buyer's written approval.

Every quotation from Machinery Company is issued in writing and states the commercial terms of supply in full. Verbal or chat indications are not binding until confirmed in a written quotation.

3.1 Estimated lead times depend on stock at the time of order. 3.2 A quotation expires at the end of its validity period, after which price and availability are reconfirmed.

An order is placed only after the buyer has reviewed the written quotation and confirmed it. By confirming, the buyer accepts the specification and commercial terms stated in that quotation.

• 4.1 Specification and part numbers
• 4.2 Quantity per line
• 4.3 Delivery details and address
• 4.4 Payment method
• 4.5 Commercial terms
• 4.6 Accepted alternatives, if any

Changes requested after confirmation are handled as a revised quotation and take effect only once confirmed in writing by both parties.

The shipping method, dispatch time and required shipping documents are agreed between Machinery Company and the buyer for each order before goods leave our hands.

• 5.1 Goods ship in original Koyo / JTEKT packaging.
• 5.2 Product documents stated in the quotation travel with the order or are sent with the shipping documents.
• 5.3 Shipping, duties and taxes follow the terms stated in the confirmed quotation.

The buyer inspects product labels, quantities and external condition on receipt. Any discrepancy is reported to Machinery Company with the order number and photos so it can be reviewed and resolved.

1. 6.1

   Check labels

   Part numbers and suffixes against the order.

2. 6.2

   Count and inspect

   Quantities per line and condition of packaging.

3. 6.3

   Report promptly

   Order number plus clear photos of the issue.

Bearings that have been installed, run or removed from original packaging are reviewed case by case.

The liability of Machinery Company under any order is limited to the value of the affected order line. To the extent permitted by law, we are not liable for indirect or consequential loss, including downtime, lost production or lost profit.

• 7.1 Suitability: the buyer is responsible for confirming that the specified part number suits the application, load and operating conditions.
• 7.2 Installation: mounting, lubrication and operation are carried out by the buyer or its qualified personnel and fall outside our supply.
• 7.3 Buyer data: we are not liable for errors arising from incorrect or incomplete part numbers, positions or quantities supplied by the buyer.
• 7.4 Force majeure: neither party is liable for delay or non-performance caused by events beyond its reasonable control, including carrier disruption, customs holds and natural events.
• 7.5 Website content: information on this website may change without notice and does not form part of a contract unless stated in a written quotation.
• 7.6 Severability: if any clause is held invalid, the remaining clauses stay in force.